Closing the Sale
Audience
This course is ideal for delegates who want to enhance their sales performance by learning how to close more effectively and by understanding closing as part of the sales cycle.
Objectives:
By the end of this course, delegates will be able to –
- Demonstrate, through question and answer, what is meant by ‘closing the sale’
- Understand, through discussion, why we sometimes do not ask for the sale
- List at least 3 reasons why it is important to ask customers for their business
- able to employ 3 different closing techniques according to different sales situations and customers
Course Content
- The differences between taking orders and gaining sales
- Becoming fluent and polished in your closing style
- Ensuring that the customer feels that they are buying – not being sold to
- Handling rejection and why ‘no’s’ are good
- The responsibility of the Sales person to ask for the sale
- Lost opportunities when no close is delivered
- Matching the close to the customer
Benefits
- Greater personal level of understanding of the how, why and when to close
- Enhanced Sales performance
- Certificate of completion as a record of professional development